General Manager

General Manager

£50,000 + bonus

Milling Barn, Buntingford, Hertfordshire

Start Date: ASAP

The Venue Group are looking for a passionate and experienced General Manager with a sharp mind and a cool head to manage our very popular country barn wedding venue in rural Hertfordshire.

Milling Barn comprises of a number of converted 18^th century barns with beautiful exposed, Oak timbers and traditional wooden cladding, which creates the backdrop and space for amazing events and stunning images. The venue currently hosts 180 weddings and events per year with an admirable reputation for quality and service and we are now looking for a likeminded individual with a keen eye for planning and detail who can nurture and mentor a young team to reach their full potential. This role will be ably supported by a professional, process driven head office team providing finance, HR, marketing, CRM, social media and admin services as well as conscientious company directors.

The Venue Group is a small, privately owned company, with a big heart and a passion for weddings. We offer unforgettable settings for our couple’s wedding day, entertaining them with fabulous food and a touch of flair. We all work very hard to make certain they and their guests enjoy a simply magical experience. Our overriding goal is to ensure our couples have the very best day of their lives.

The general manager role will be responsible for all the day-to-day activities relating to the overall management of the venue and personnel on site,  as well as being focused on areas including: strategic thinking, recruitment, training, leadership, process management, staff rotas, event planning, financial management, client services, and when the time calls for it, rolling up your sleeves and getting your hands dirty!

Responsibilities

• Lead and inspire colleagues by setting the benchmark of achievement to meet the companies values and goals.
• Set revenue and guest satisfaction targets and ensuring that these are met.
• Managing budgets and finances and controlling expenditure.
• Overseeing events, and ensuring that regardless of size or contract value, that the customers’ expectations are exceeded.
• Recruiting, training and managing a venues’ full and part time employees.
• Carrying out regular inspections of the venues’ property and amenities and organising necessary maintenance.
• Ensuring compliance with health and safety legislation and licensing laws.
• Implementing and reviewing standard operating procedures to continuously improve the business.
• Proactively seeking opportunities and ways to maximise revenue and develop service delivery.
• Monitoring employee performance and offering regular evaluation meetings designed to improve service.
• Provide monthly updates and reports to the directors covering key aspects of the business.
• Clearly demonstrate an understanding and the ability to implement the venues strategic market placement, core values and market ambitions.
• Communicate and coordinate with head office services to facilitate effective cooperation to optimise efficiencies and effectiveness.

Attributes

• Previous experience of managing a food & beverage operation, as well as managing events and weddings is essential.
• Self-motivated with ability to work on own initiative.
• Excellent communication skills, both verbal and written.
• Excellent organisational skills.
• Must be a team player with a strong and friendly personality that everyone gets on with.
• Must be able to multitask and be adaptable.
• Must have an eye for detail and an analytical mind.
• Well turned out with a professional appearance.
• Ability to stay calm under pressure.
• Candidates must be eligible to work full-time in the UK.
• Own transport is essential due to the location.

Benefits of working with us

• Healthcare package
• Pension scheme
• Company events
• Personal development plan
• 28 days holiday

If you’re itching to find out which venue it is, and are looking for a big, new challenge, we would love to hear from you.